I find myself increasingly frustrated by the lack of consideration that people have for others. For example, I can tell you of countless times I have been waiting at a train platform in Sydney. I've been the first or second person waiting near the edge of the platform

You may be hunting around for a new provider for a service. For example, you may be after a new health insurance plan, a new mobile phone plan or a new bank loan. An important consideration of any new service is - how good is the customer service? Most companies